Privacy Policy
Privacy Policy
Welcome to James Plays Piano. This Privacy Policy explains how information is collected, used, and protected when you visit https://jamesplayspiano.com or contact us.
Who We Are
James Plays Piano is a consulting and creative practice operated by James, based in Ontario, Canada. The site showcases original music, media design, and creative work, and provides a way to contact James about consulting, collaboration, coaching, and related services.
Website: https://jamesplayspiano.com
Privacy contact: contact@jamesplayspiano.com
What Information We Collect and Why
Contact Forms
- When you submit a message through our contact form, we collect the information you provide (typically your name, email address, and message content).
- We use this information only to respond to your inquiry and communicate with you about your request.
- Form delivery is handled through WPForms and sent via SMTP email to ensure reliable delivery.
Analytics
- We use Google Analytics 4 (GA4) to understand general site usage (for example: pages viewed, time on page, referral sources, and basic device/browser information).
- We use Google Search Console to monitor site performance in Google Search (for example: indexing status, search queries, and click-through data).
- We do not use GA4 for ad targeting on this site and we do not run tracking pixels for advertising purposes.
Cookies
- This site may use cookies or similar technologies for basic functionality, performance, security, and analytics.
- Analytics cookies may be set by GA4.
- Security and performance cookies may be set by infrastructure providers (for example: Cloudflare).
Embedded Content
- Some pages may include embedded content from other websites (for example: video players, audio players, social posts, or other media).
- Embedded content behaves as if you visited the third-party site directly and may collect data, use cookies, and track interactions according to that third party’s policies.
Server Logs and Technical Data
- Like most websites, our hosting and security systems may log technical data such as IP address, user agent, requested pages, and timestamps for security, troubleshooting, and performance monitoring.
What We Do Not Collect
- We do not knowingly collect sensitive personal information through this website.
- We do not sell personal information.
- We do not use advertising pixels, retargeting, or behavioral ad profiling on this site.
Who We Share Information With
We do not sell your personal information. We may share limited information only with service providers that help operate the website or deliver communications, such as:
- Hosting: IONOS (website hosting and related infrastructure).
- Security: Cloudflare (performance and security services) and Wordfence (site security monitoring and protection).
- Backups: UpdraftPlus (backup management).
- Forms/Email delivery: WPForms and SMTP mail delivery.
- Analytics/Search: Google Analytics 4 and Google Search Console.
These providers may process limited information as necessary to provide their services. They are not permitted to use that information for unrelated purposes.
How Long We Retain Information
- Contact messages: retained as long as needed to respond, maintain reasonable business records, and follow up where appropriate.
- Analytics data: retained according to Google Analytics and Google Search Console settings and policies.
- Security logs: may be retained for a period of time to protect the site and investigate incidents.
Your Privacy Rights
You can contact us to request access to, correction of, or deletion of personal information you have provided through the site, subject to any legal, security, or record-keeping requirements.
To make a request, email contact@jamesplayspiano.com.
We are based in Ontario, Canada. Depending on the nature of the activity, applicable privacy obligations may be governed by Canadian privacy laws, including PIPEDA where it applies.
Security
We take reasonable steps to protect information submitted through the site using appropriate technical and organizational measures, including security tooling and monitoring. However, no online system can be guaranteed 100 percent secure.
- We use security and monitoring tools (for example: Wordfence and Cloudflare) to reduce risk and block abuse.
- We maintain backups (for example: UpdraftPlus) to support restoration and continuity.
Children’s Privacy
This website is not intended for children, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to the site, tools, or practices. When we do, we will update the Effective date at the top of this page.
Licensing, Usage, and Copyright
- All music, images, videos, and graphic content on this website are the original work of James unless otherwise stated.
- You do not have permission to copy, reuse, remix, reupload, distribute, or publish content from this site without prior written consent.
- Embedded demo music or media (for example: third-party players) may be presented for concept and promotional purposes only and is not a grant of commercial rights.
- For licensing, collaboration, or permission inquiries, email contact@jamesplayspiano.com.
Intellectual Property
All content on this website, including music, design work, graphics, animations, audio clips, and written material, is protected by Canadian and international copyright laws. Use requires prior written consent.